All Bowman swimming pool heat exchangers are guaranteed against manufacturing faults for a period of 12 months from the date of invoice.
Bowman titanium heat exchangers have a full 10 year guarantee on all titanium material in contact with pool and spa water.
For full warranty terms, please see the Bowman conditions of sale, which can be viewed at www.ejbowman.co.uk
Quality Pool Supply Co. is a distributor of heat exchangers manufactured by Bowman and will help facilitate any warranty claims. Quality Pool Supply Co. does not accept any warranty liability for the Bowman Company.
Warranty only extends to providing a replacement heat exchanger or Heat Swapper and shall not obligate Quality Pool Supply Co. or the Bowman Company to provide any labor or other cost of replacement. The limited warranty specifically excludes any liability for incidental or consequential damages resulting from the use of the product, or caused by any defect, failure, or malfunction of the product.Because the heat exchanger has no moving parts, virtually any failure after initial installation will be from (1) low pH, (2) electrolysis, (3) oxidizer damage, or (4) stray electrical currents. These conditions are beyond our control and are not a condition for warranty.
The pH must be maintained between 7.4 and 8.0. This is extremely important. Failure to meet these conditions will result in corrosion.
Chlorine feeders must be installed downstream of the heat exchanger with a corrosion resistant check valve between them. This will prevent concentrated chemicals from flowing back into the heat exchanger when the filter/pump is not operating. For further protection, install the chlorinator or brominator lower than the heat exchanger. Storing strong oxidizers, chlorine or bromine in the same room with the heat exchanger will corrode the exterior of the heat exchanger and components.
Use dielectric unions to avoid corrosion damage from electrolysis when connecting metal pipes to the heat exchanger. Always use dielectric unions to isolate metal to metal contact with the heat exchanger. Salt in salt water pools raises the conductivity of water which can make metals in contact with the heat exchanger much more susceptible to electrolysis.
Stray electrical currents that cause electrolysis can come from many sources; a salt chlorine generator would be just one example. Again, to protect against stray electrical currents, always use dielectric unions when connecting a metal pipe to the heat exchanger.
Heat exchangers and Heat Swappers™ on corona discharge ozone systems must be installed similar to chlorine feeders or the warranty is void. Ozone systems must be installed lower and downstream from the heat exchanger and have a non-corrosive check valve installed between them.